Frequently Asked Questions

Find answers to common questions about our network security app. If you can't find what you're looking for, feel free to contact our support team.

Frequently Asked Questions

Find answers to common questions about our security app.

Our app offers comprehensive security including real-time threat detection, advanced encryption, VPN integration, Wi-Fi security scanning, phishing protection, and data breach alerts. These features work together to provide complete protection for your iOS device against all types of network threats.
No, our app is designed with performance in mind. It runs efficiently in the background with minimal impact on your device's speed or battery life. We've optimized our algorithms to provide maximum security with minimum resource usage.
Absolutely not. We take your privacy seriously and do not share any of your personal data with third parties. All threat detection and security measures happen directly on your device or through our secure servers. For more details, please see our Privacy Policy.
Security definitions are updated automatically and frequently to ensure protection against the latest threats. Our team constantly monitors for new security vulnerabilities and pushes updates as soon as new threats are identified.
Yes, our app can work alongside most third-party VPNs. However, for optimal protection, we recommend using our built-in VPN feature which is specifically designed to work seamlessly with our other security features.
When a threat is detected, the app immediately blocks the malicious connection and notifies you with details about the threat. Depending on your settings, it can automatically take protective measures or wait for your instructions on how to proceed.
Yes, we offer a 14-day free trial with full access to all premium features. After the trial period, you can choose from our flexible subscription options to continue enjoying complete protection.
You can cancel your subscription at any time through your App Store account settings. Go to Settings > [Your Name] > Subscriptions, find the SecureNet subscription, and tap Cancel Subscription.

Still have questions? We're here to help.

Contact our support team

Still have questions?

Our support team is ready to help you with any questions or concerns.

Contact Support